6 Tips For Building a High
Quality Blog Following
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In 2010,
New York City startup, Birchbox launched a blog about beauty products before
it had any customers. The beauty sample delivery service – and its blog –
exploded in popularity.
Today, to keep up with its readers’ appetite for content, Birchbox employs
multiple editors and publishes half a dozen posts a day, along with an
online magazine. According to compete.com, Birchbox.com traffic grew 6,500%
in 2011, to over 110,000 monthly unique visitors at last count.
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But
raw traffic data doesn’t tell the whole story about the value of a
publication. Birchbox’s blog drives customer acquisition and retention,
which means its readers are loyal enough to become subscribers, followers
and customers. At last count, the company had 44,000 Facebook Likes, 14,000
Twitter followers, and 9,400 Youtube subscribers. New blog subscribers –
people who had willingly opted in to Birchbox content – pile on every month.
(The company declined to release hard numbers on total blog subscribers).
Ironically, the hit-based nature of social media means many blog owners
have difficulty cultivating long-term loyalty from their users. It’s easy to
get excited when the occasional “viral” post brings in a spike of traffic.
But often that traffic melts away as quickly as it arrived.
Brian Clark, CEO of CopyBlogger Media, says a building a quality blog
following means “attracting the right people in order to accomplish your
specific goals.” In other words, he says, “you’ve got to put quality ahead
of quantity.”
So, how do upstart blogs like Birchbox’s build such voracious followings?
Here are six tips to attracting readers who stick around longer than the
click of a StumbleUpon button:
1. Turn Existing Customers Into Readers
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Current customers can be an excellent source of quality readers for a new
publication. Often, they already identify with the target demographic. And
they’re already familiar with you.
Whether it’s getting a customer to subscribe to a newsletter, blog, or
Twitter feed during a signup or checkout process, or requesting they
subscribe in a follow-up email or call, happy customers are highly likely to
become readers. Turning customers into readers gives you the opportunity to
reach other potential customers – your readers’ friends – through social
media.
Birchbox benefits from this virtuous cycle as new readers become
customers, new customers become readers, and readers share with friends.
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2.
Skip The Misleading Traffic-Boosting Techniques
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Pageview-racking
slideshows and catchy-yet-misleading headlines are commonplace in the
blogosphere; many publications use them to increase traffic (and therefore
advertising
revenue).
Unfortunately, however, these techniques often don’t result in quality
readership growth.
“Headlines should be descriptive and tell readers what to expect,” says
Chris Spagnuolo, founder and publisher of guyism.com, an independent men’s
lifestyle site with 3.5 million monthly unique visitors.
Slideshows skew page views-per visit stats, making it more difficult to
accurately gauge traffic stickiness; misleading headlines may put your
content in front of new, unsuspecting readers, but those readers are less
likely to stay, and may even have negative reactions to being tricked.
“We’ve always believed that the best way to get good quality readers is to
create good quality content,” says Ben Lerer, Co-Founder of men’s city guide
Thrillist. Lerer says Thrillist’s experiments with slideshows or tricky
headlines never yielded valuable reader growth.
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3.
Speak to a Very Specific Audience
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Casting a wide net can be good for generating traffic, but with a glut of
reading options on the web, passionate blog followers gravitate toward
hyper-specific publications. That’s one of the reasons many niche media
sites are growing while mainstream publications bleed readers.
Thrillist benefits from targeting a niche audience, Lerer says, rather than
broad categories like “New Yorkers” or “men.” The publication focuses on 20-
and 30-something, nightlife-loving urban males, and it speaks to them as
peers. Knowing its readers completely allows Thrillist to connect with them
more effectively.
Often this means targeting a niche in which you – the blogger – already
belong. “We [are] really writing for ourselves,” Chen explains. “And we
never talk down to our readers.”
4.
Guest Post and Use Guest Bloggers
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Allowing guest bloggers to post on your blog brings twofold benefits: more
content for your blog, and new reader exposure for your site. Guest bloggers
often point their own followers to posts they’ve written for other
publications (and you should encourage them to do so). Ideally, those
readers start to recognize your blog and eventually subscribe to you, too.
“Our uniques have increased every month, in large part because we’ve been …
using more guest bloggers,” Chen explains.
Likewise, guest posting your own content on relevant blogs in your niche
can help you attract new audiences.
“We’ve built a number of valuable partnerships with brands and other
publishers who have helped us educate other guys about Thrillist,” Lerer
says. “But,” he adds, “we know these guys wouldn’t stick around if the
quality of what we produced on a daily basis wasn’t top notch.”
5.
Encourage Loyalty Through Consistency
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Giving readers something to expect helps them work your blog into their
daily or weekly routine. As your audience grows, you should increase your
content frequency; however, from the beginning, publishing on a consistent
schedule will help build loyalty.
“We try to post between 6-10 times a day … to keep people coming back,”
Chen says.
Consistency also has to do with presenting readers with a unified voice
or consistent approaches. Clark says fostering a quality audience means,
“taking an editorial stand for what you believe in, rather than watering
things down to avoid offending anyone. This doesn’t necessarily mean you
have to try to be controversial. In this day and age, simply taking a
position and standing behind it will bring people who agree, and people who
don’t.”
Clark continues, “Don’t be afraid of those who don’t [agree with you].
They galvanize your supporters who do agree, which turns them into fans
instead of luke-warm traffic.”
6.
Be Timely And Relevant
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Blog to connect with what’s currently on your readers’ minds. This way,
you’ll not be interrupting them; instead, you’ll enhance their routines.
“Be relevant, interesting, and digestible,” Chen says. “By giving people
stories that are easy to click and share … you’ll instantly increase your
reach.”
It’s all about social relevance, Spagnuolo says. “Think, ‘Will one of my
friends from high school think this is worth sharing on Facebook?’ If the
answer is yes, that’s a good start.”
Shares, followers, bounce rates, and conversions can indicate whether a
blog’s readership is engaged or simply transient. Any blog that’s tuned in
to its audience can increase the above and grow loyal readers.
“To us, a quality reader is someone who stays or shares,” Spagnuolo says.
“If they’re engaged, they’ll be more likely to come back. If they’re
sharing, they’re creating value. Either way, those are the two best kinds of
readers.”
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